Request a free
Mystery Shop on your hotel
Enter your hotel URL. We run a Mystery Shop on one of your properties as a synthetic guest, then send you a report on what is costing you bookings and what could win you more.
- We review each request and respond within one business day.
- Your data is safe. We only look at your publicly accessible pages, the way a guest and an AI do.
Join the free audit waitlist
what's in the report:
- AI Visibility
- Search Visibility
- Website Health
- Cross Channel
- Booking Journey
Behind the scenes
What happens next
You request a Mystery Shop
Enter your hotel URL and your email. That is all we need to start.
We review and respond
We review each request and respond within one business day, then run your Mystery Shop.
We send your report
You get a report on what is costing you bookings and what could win you more, prioritised by revenue impact, with an optional walkthrough.
The contents
What you get
Top issues across the pillars
The findings that matter most across visibility, credibility, and the booking journey.
Screenshot evidence
Every finding is backed by a screenshot of what a guest actually sees on your site.
Prioritised by revenue impact
Ordered so you know which issues cost you the most bookings, and what to fix first.
An optional walkthrough
We will talk you through the report and answer questions, if that is useful.
The free Mystery Shop covers one property to start. Start here, then tell us about your portfolio and we will take it from there.
Talk to us about your portfolio